Wave Pacific 6 Person Square Inflatable Hot Tub, 130 Massaging Air Jets, Grey Rattan Pre-order For 8th March 2023 Delivery
ULTIMATE SPA EXPERIENCE
Heats up to 40°C / 104°F
Soothing Air Jet System
Fits up to 6 People
Premium Heating System
Use All Year Round
Tool Free Set Up
0% Finance Available
Energy Saving Accessories
3-5 Business Days Delivery Service with UPS Ground
- Orders up to $99.99 - Postage $19.99
- Orders $100 & Over - Free Postage
We're happy to accept returns should the item not suit or is faulty in anyway. Please note that all exchanges and replacements are subject to stock availability.
If you would like to cancel your order, please send us your cancellation requests before 10:00 AM EST the following day of your order as this is when orders will be processed.
Any returns or cancellations made after the set time will incur restocking and postage charges (taken from your refund).
CHANGE OF MIND
Want to return you Wave order? Please contact customer services within 14 days before returning any orders. As unapproved returns will be rejected.
Wave Customer Services can only accept the return of unwanted items within this time frame in the exact condition received and in the original packaging. Items will be assessed before your return is authorised, at this point one of our friendly agents will guide you through the returns process.
We do not cover return courier costs of unwanted items.
Please always double check the product description in detail before you place your order.
If you have received a faulty item, you are eligible for a full refund within 30 days of receipt of the item. Please contact waveCS@wavedirect.co.uk to be advised on the return for refund process.
If you bring our attention to a fault outside the 30 day period you are eligible for a replacement - the warranty period for our hot tubs are as follows:
- 1 year for the heater unit/pump
- 6 months for the spa liner
Please contact waveCS@wavedirect.co.uk in order to be advised through this process.
In the unlikely event that your order or items within it are damaged, you may return the item(s) to us for a full refund. You must notify waveCS@wavespas.com within 30 working days of receipt.
Please note, as stated in distance selling regulations, we cannot accept returns of Spas or Spa Accessories if you have opened the seal (with the exception of items that are faulty on arrival).
How long is the warranty on the hot tub?
The hot tub has a 6 month warranty on liners (The body of the spa) and a 1 year warranty for the heating unit that controls the temperature and water flow.
What extras do I need to buy for my inflatable spa?
Your hot tub arrives with a heater unit, cover, filter, filter housing, inflation hose and ground sheet, which is everything you need to set up and inflate your hot tub. However, we advise purchasing our Pool and Spa starter kit containing all the chemicals you need to keep your hot tub water clean and safe. For added protection and insulation, we recommend using a bubble mat liner and inflatable cover.
How much does it cost on average to run an inflatable hot tub?
The average cost of powering all of our heater units is $0.27 per hour.
Can I use my tub all year round?
Yes! As Wave inflatable hot tubs are portable, you can definitely use your spa all year round. Our soft hot tubs can sit comfortably outdoors in most weather conditions. However, to ensure your liner has a longer life span, we recommend moving your hot tub indoors when temperatures drop lower than 40°F. Our portable hot tubs are incredibly easy to set up, inflating in just 5 minutes.
Which filters do I need for my tub?
As you are purchasing the Wave Tub post-2020, the filters you need will be listed as the '2020 onwards filters'. Please note that these are not just an advanced version that we recommend, but a different size entirely. The pre 2020 filters, will not be compatible with your tub.